Privacy Policy

Effective Date: March 9, 2026

Micro Support Group Incorporated (“we,” “our,” or “us”) operates the website http://www.ms-group.com (the “Site”). Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights. By using our Site, you agree to the practices described below.

1. Information We Collect

We collect information you voluntarily provide to us and information automatically collected when you visit our Site.

a. Information You Provide:

  • Name
  • Company
  • Email address
  • Phone number

This information is collected when you use our contact form or communicate with us for business purposes.

b. Information We Collect Automatically:

We use Google Analytics to understand how visitors interact with our Site. This may include:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the Site
  • Referring websites

No personal login or account information is collected because our Site does not require user registration.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to inquiries and providing services
  • Improving our website and services
  • Analyzing website usage through Google Analytics

We do not sell, trade, or share your personal information with third parties for marketing purposes.

3. Cookies and Tracking

Our Site uses Google Analytics, which may place cookies on your device to collect information about website usage. You can disable cookies through your browser settings, but some features of the Site may not function properly.

4. Data Sharing and Third Parties

Currently, we do not share your personal information with any third parties except as necessary for legal compliance.

5. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Micro Support Group Incorporated
6 Washington St.
Beverly, MA 01915
Email: info@ms-group.com
Phone: 978-921-0617